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GST Login Made Easy: 5 Common Login Issues and Solutions

Hi Readers! Are you a supplier of goods and services whose turnover exceeds the threshold for GST Login? If so, you must apply for a new GST registration to comply with the tax regulations. The process may seem daunting, but with the proper guidance, you can complete it quickly and effortlessly.

Know the Threshold Limit For GST Login

The first step in applying for a new GST registration is determining whether you meet the turnover threshold. In most cases, a person who supplies goods and services must register under GST if their turnover exceeds Rs.40 lakh. However, if you are operating in the Northeastern states or hill states, known as special category states, the threshold is lower at Rs.10 lakh.

How to Use The GST Login Portal

Once you have confirmed that you meet the threshold for GST registration, the next step is to navigate to the ‘Services’ tab on the GST Portal. The first option under this tab contains the link to apply for a new GST registration. Click on the link to begin the registration process. Get to know more about this portal in our previous blog  GST Search: Best Practices Every Professional Should Know!

Step-by-Step Guide for GST Registration

Create an Account: 

If you are a new user, you must create an account on the GST Portal. Provide the required details and verify your email address to proceed.

Fill in the Application Form: 

Once you have created an account, you can start filling in the GST registration application form. Provide accurate information to avoid any delays in the processing of your application.

Upload Supporting Documents: 

You must upload supporting documents along with the application form, such as proof of address, identity proof, and bank account details. Ensure that all documents are in the specified format to avoid rejection.

Review and Submit: 

Before submitting your application, review all the details you have provided to ensure they are correct. Once you are satisfied, submit the application and pay the registration fee.

GST Login Procedure for First-Time Users: The Steps 

After getting approval from the Tax Department of India for the application for the new GST registration in your email, you need to follow the steps below to log in to the GST Login Portal. The steps are as follows:

  1. Go to the portal,
  2. In the top right corner of the portal, click the login option.
  3. Use the username and password provided in your email from the GST.
  4. On that dashboard, an eye button says, “First-time login: If you are logging in for the first time, click here to log in.”
  5. In the “New user Login” dashboard, you must provide the provisional ID/GSTIN/UIN along with the password received at your e-mail address.  
  6. The next step is to enter the captcha from the text box and click “Login.”
  7. You will then turn towards the New Credentials Page. Here again, you need to create the preferred username and the password. After verifying the password once more, press the “Submit” button.
  8. You must enter bank account data by filing a non-core modification application when you log in to the official GST website for the first time. On the “FILE AMENDMENT” button, click.
  9. The editable application form appears, with non-core fields accessible for change. By selecting the “ADD NEW” option and completing the application, you can change the information on the bank accounts page.

The Importance of GST Login

Before we dive into the common login issues, let’s first understand why logging into the GST portal is essential. The Goods and Services Tax (GST) is an indirect tax levied on the supply of goods and services in India. Taxpayers must regularly visit the GST Login portal to file their returns, make payments, and comply with GST laws.

Common GST Login Issues

Forgot Password

One of the most common issues faced by taxpayers is forgetting their GST portal password. If you can’t remember your password, don’t worry! You can easily reset it by clicking on the “Forgot Password” option on the login page. Follow the instructions provided to create a new password and regain access to your account.

Incorrect Username or Password

Sometimes, taxpayers enter the wrong username or password, leading to login failures. Make sure you double-check your credentials before submitting them. If you’re still facing issues, try resetting your password or contact the GST helpdesk for assistance.

Technical Glitches

Due to technical glitches or server issues, you may encounter difficulties logging into the GST portal. In such cases, try clearing your browser cache and cookies or using a different browser. If the problem persists, wait for some time and try logging in later.

Expired OTP

When logging into the GST portal, you may receive a one-time password (OTP) on your registered mobile number or email. Sometimes, this OTP may expire before you can enter it, leading to login failures. Make sure to enter the OTP promptly or request a new one if it expires.

Inactive User Account

If you haven’t used your GST portal account for an extended period, it may become inactive, causing login issues. To reactivate your account, contact the GST helpdesk or follow the portal’s guidelines.

How to Resolve GST Login Issues

Now that we’ve identified the common GST login issues, let’s discuss how you can resolve them effectively:

  • Reset Your Password: If you’ve forgotten your password, use the “Forgot Password” option to reset it and create a new one.
  • Double-check Your Credentials: Verify that you’re entering the correct username and password before logging in.
  • Clear Browser Cache: Clear your browser cache and cookies to resolve any technical glitches that may be affecting your login process.
  • Promptly Enter OTP: Make sure to enter the OTP as soon as you receive it to avoid expiration and login failures.
  • Reactivate Your Account: If your account is inactive, contact the GST helpdesk or follow the instructions provided on the portal to reactivate it.


The GST login procedure for first-time users is a simple yet crucial step towards complying with your GST obligations. Following the steps outlined above and familiarizing yourself with the GST portal, you can efficiently manage your tax responsibilities and abide by the regulations. By understanding the common login issues and following the solutions provided in this article, you can quickly resolve any problems.

Read the latest Web guide here. 


David Scott
David Scott
Digital Marketing Specialist .


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