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Firestick Remote Not Working? Reset It Today!

Hi Readers! Are you looking for a device that offers fast streaming in Full HD with powerful performance? Look no further than the latest generation of Amazon’s best-selling Fire TV device! With a 50% increase in power compared to the 2nd generation, Amazon Firestick will enhance your streaming experience. But what if it stops working while you watch your favorite show or movie? To deal with this situation, this blog is made. It will guide you through how to fix when your firestick remote is not working suddenly. Go ahead and get the proper guidance on it. Let’s first check out the probable reasons along with the troubleshooting solutions of it.

Fire Stick remote not working with New Batteries| Check the Batteries: 

This can be one of the major reasons why the Fire Stick remote does not work with new batteries. 

The first thing to do is to check the batteries in your remote. Make sure they are correctly inserted and have enough power. Try replacing the batteries with fresh ones to see if that solves the problem.

Restart Your Firestick

Sometimes, a simple restart of your Firestick device can resolve connectivity issues with the remote. Unplug the Firestick from the power source, wait a few seconds, and then plug it back in.

Re-pair the Remote For the Firestick remote not working; there is no signal

If the remote is still not working, you may need to re-pair it with your Firestick. 

  • Go to the Settings menu on your Firestick, 
  • Select controllers and Bluetooth Devices
  • Choose Amazon Fire TV Remotes. 
  • Follow the on-screen instructions to re-sync your remote.

Check for Interference: The Fire Stick Remote not Working

Nearby electronics or devices can interfere with the signal from your Firestick remote. In this situation, there must be no obstructions between the remote and the Firestick, and any interfering devices must be moved away from the area.

Reset Your Firestick

You can reset your Firestick to its factory settings. It will help erase all your data and settings, so back up any important information before proceeding. Go to the System menu, select Reset to Factory Defaults, and confirm your choice.

The Firestick remote is Not Working. No Light Issue

Are you experiencing issues with your Fire TV Stick remote where the light/LED is not turning on? Follow the steps below to pair your Firestick remote to your TV and fix the ‘no light’ problem.

  1. Power up your Amazon Fire TV Stick using the remote
  2. Get the remote close to the TV and press the “Back” and “Home” buttons for 10 seconds. You have now unpaired the Firestick.
  3. Press the “Home” button for 10 seconds to pair it again. If necessary, repeat the process a few times.
  4. If the above steps don’t fix the remote light/LED issue, ensure you’re close enough to the TV.

As previously mentioned, the Firestick remote is also a Bluetooth device, meaning it can only work within a certain distance. So don’t forget to check if someone installed the batteries correctly. Perhaps they are just running low on charge and need to be replaced.

Tips for Fire TV Stick Remote Connectivity | Firestick remote not pairing

If you are still facing issues with the Firestick remote not pairing after following the pairing process, here are some troubleshooting tips that can help you resolve connectivity problems:

  1. Check the Bluetooth signal on your smart TV – check that the Bluetooth is turned on. 
  2. Restart your Fire TV Stick – sometimes, a simple restart can fix connectivity issues.
  3. Change the batteries in your remote – old or low-powered batteries can cause connectivity problems.
  4. Move any obstructions between the remote and the TV – physical barriers can interfere with the Bluetooth signal.
  5. Update the software on your Fire TV Stick 

Firestick Remote Not Working with Volume

Many Fire TV Stick users experience volume problems with their remotes, saying, ” My Firestick remote is not working.” Follow these simple steps to get control over your Firestick.

The Problem with Volume Control

One of the most common issues Fire TV Stick users face is the remote’s inability to control the volume on their TV. It can be especially when you’re trying to enjoy your favorite show or movie. The problem can occur for several reasons, such as a lost connection between the remote and the TV or a technical glitch in the remote itself.

Pair Your Firestick Remote with Your Smartphone 

One of the easiest ways to fix the volume control problem is to pair your Firestick remote through the Equipment Control setting using your smartphone. With these simple steps, reset the Firestick remote to the TV and regain control over the volume.

  1. Install the “Amazon Fire TV” app on your smartphone.
  2. Turn your TV on via its remote or use its power button. Ensure you have set the correct input to display the Firestick, then navigate to “Settings -> Equipment Control.”
  3. Go to “Manage equipment,” then choose “TV.”
  4. Navigate to “Change TV” and click on “Change TV” again.
  5. Select “Continue” and choose the type of TV you have from the list.
  6. Press the “Power” button on your Fire TV remote to turn the TV off.
  7. Wait 10 seconds, then press the “Power” button to turn the TV back on.

Following these steps and pairing your Firestick remote with your smartphone through the Equipment Control settings, you can successfully reconnect the remote to your TV and troubleshoot the volume control issue.

Damaged Remote

When your Fire TV remote stops working, the first thing you should do is check for external damage. Physical damage, such as cracks or broken buttons, can prevent your remote from functioning properly. Internal faults, like water damage or failed components, can also cause the remote to become unresponsive.

If you notice any visible damage to your remote, addressing it as soon as possible is essential. 

Tips To Resolve the Issue 

Gently clean the affected areas or replace any faulty components. However, if the damage is severe, it may be time to consider getting a new remote altogether.

Firestick Remote Not Working After Reset or Update: 

Don’t panic if you have recently updated your Firestick and your remote is not working. There are several solutions you can try on how to reset the Firestick remote. Follow these steps to troubleshoot and get your Firestick remote up again.

Hold the “Home” Button on the Remote for 10 Seconds

Start by holding down the “Home” button on your Firestick remote for 10 seconds. This action will attempt to pair the remote to the TV if it has become unpaired. 

Sometimes, a simple re-pairing is all that is needed to get the remote functioning properly again.

Unplug Your Device and Try the Remote Again

If re-pairing the remote doesn’t work, unplug your Firestick device from the power outlet and plug it back in. Try using the remote again to see if it is working.

Check for Physical Damage to the Remote

If your Firestick remote is still not working after trying the above methods, check to see if there is any physical damage to the remote. 

Replace the Remote if Necessary

If none of the above solutions work and your Firestick remote is still malfunctioning, it may be time to replace it. Contact the manufacturer or visit a retail store to find a new remote compatible with your Firestick device.

 Following these simple steps, you can troubleshoot and resolve issues with your Firestick remote not working after a reset or update. 

Firestick Remote Not Pairing on Your CEC-Enabled TV

Pairing your Firestick remote to a CEC-enabled TV may encounter some challenges, especially if the remote is unpaired. 

Get Paired With Your Firestick Remote to TV for CEC-Enabled Setups

Remotes that are unpaired from the Firestick won’t operate your TV when using CEC-enabled settings and CEC-enabled TVs. However, remotes with Infrared (IR) functionality like the 2nd Gen 3rd Gen Alexa Voice Remotes can work with your TV when within line-of-sight, as long as you are not using the CEC settings to control your TV. 

Re-pairing often solves the CEC functionality problem. However, to make it work, you must also have a CEC-enabled TV and a Wi-Fi network.

Wi-Fi Connectivity for Remote Functionality

Wi-Fi is required for the remote (2nd Gen. or newer) because the Fire TV Stick or Cube uses Wi-Fi Direct to communicate with the remote. In other words, you have the IR option to control your TV or the CEC-enabled option over a Wi-Fi network. 

The Firestick and Cube use either Bluetooth or Wi-Fi Direct. CEC can control the TV from great distances as long as it can connect to the Wi-Fi network. IR requires line-of-sight to function. When using CEC, you’re not sending the remote’s signal to your TV; you are sending it to the Firestick, which then sends the command signal to the TV via its CEC-enabled HDMI plug.

Re-Pairing Your Firestick Remote for CEC Functionality 

1st Gen. remotes use Bluetooth, while 2nd Gen. and newer typically use Wi-Fi Direct. No programming steps are required to make the remote work on TVs like universal/multi-device remotes. Here’s how to do it:

  1. Turn the TV on and ensure you connect the Firestick to power.
  2. Access the TV’s settings (varies by make and model), then look for CEC options and enable CEC functionality. This step allows the Firestick to turn the TV on and off.
  3. Press the Power button on the Firestick remote to see if it turns your TV on/off. If it works, you can stop now. If the remote doesn’t turn the TV on and off, continue to “Step 4.”
  4. Turn on your TV manually or with its remote, then verify if the Firestick remote is working for the Firestick. If it fails, continue to “Step 5.”
  5. When the remote doesn’t work for the Firestick either, press and hold the “Back” and “Home” buttons for 10 seconds.
  6. You have now cleared/unpaired the Firestick. Pair the remote again by pressing the “Home” button for 10 seconds, then test it on the TV. Repeat the process a few times if necessary. If pairing didn’t work, you might need to reset the remote. There are different resetting commands for each model. Check out how to reset your Firestick remote on Amazon.
  7.  Following these steps ensures that your Fire TV remote works seamlessly with your CEC-enabled TV setup. 

Firestick Not Responding to the Remote? Tips 

Is your Firestick not responding to the remote? Firestick remote may not work and provide practical solutions to fix the issue.

Check Your Remote’s Distance from the Fire TV Stick

One common reason your Firestick remote may not respond is the distance between the remote and the Fire TV Stick. It’s important to note that 2nd Gen Firesticks and newer models use Bluetooth technology rather than infrared. While the theoretical range of Bluetooth is about 30 feet, the actual distance may be lower.

If your Amazon Firestick remote is not working, try moving closer to the Firestick and ensure there are no obstructions between the two devices. If the remote only works when you are close to the TV, consider using the Firestick extension dongle (usually included) to reposition the device. 

Re-Pair the Remote to the Firestick

Just like when your Fire TV Stick remote doesn’t work for your TV, re-pairing it with the Firestick can often resolve any connectivity issues. To do this, follow the instructions provided with your Firestick for re-pairing the remote. This simple step can help establish a strong connection between the remote and the Fire TV Stick, allowing you to control your device seamlessly.

Take these two simple solutions; you can troubleshoot and fix issues with your Firestick remote not responding. 


Overall, dealing with a Firestick remote that is not working can be a frustrating experience. However, by following these simple troubleshooting steps, you should be able to get your remote back in working order. If something other than these steps works, contact customer support for further assistance.

Read the latest Tech  Blogs here.  

David Scott
David Scott
Digital Marketing Specialist .


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