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HomeCyber Security BlogsFake e-Challan Scam Exposed: How to Spot and Avoid It

Fake e-Challan Scam Exposed: How to Spot and Avoid It

Hi Readers! Have you ever received an e-Challan and wondered if it’s authentic? Sadly, scams have advanced by leaps and bounds, enmeshing the digital world. One such growing menace is the ‘Fake e-Challan Scam.’

This article aims to expose the underpinnings of this fraudulent activity, offering practical tips to spot and steer clear of it. You can shield yourself from such nefarious online traps with the correct information. Ready to demystify this cyber exploitation? Let’s find it together.

A Closer Look at the Fake e-Challan Scam

Fake e-Challan Scam

This scam begins with an innocent-looking SMS or email, allegedly from the traffic police department. It usually contains a link directing payment for a traffic violation you supposedly committed. An e-Challan, a digital traffic enforcement solution, has revolutionized the way traffic violations are countered in various parts of the world.

An e-challan scam is a type of online fraud in which scammers send fake traffic challans to unsuspecting motorists, demanding payment of fines for traffic violations that they may or may not have committed. The scammers usually send the fake challans through SMS or email. The challan will typically look like an official document from the traffic police department, and it will contain details such as the vehicle registration number, the amount of the fine, and the violation code.

The scammers will then demand payment of the fine through a variety of methods, such as online payment, bank transfer, or payment through a mobile app. Once the victim pays the fine, the scammers will disappear with the money.

However, with the rising embrace of digital platforms, there’s been a concerning surge in scams involving fake e-challans aimed at defrauding unsuspecting motorists.

Growing Incidences of Fake e-Challan Scams in India

In recent years, numerous reports have surfaced about drivers receiving deceitful messages and emails informing them of traffic violations they never committed, thus initiating the ever-worrying e-challan scam. Cyber-criminals are leveraging the credibility of the e-challan system to craft believable scams that potentially swindle individuals out of their hard-earned money by misguiding them into paying fictitious penalties.

India has witnessed a surge in cybercrime cases recently involving fake e-challan messages that are sent to vehicle owners by fraudsters. These messages contain links that look like official e-challan websites, but are actually phishing sites that can hack the victims’ bank accounts and steal their money. The scam has been reported in various states, such as Haryana, Punjab, Tamil Nadu and others. The police have issued warnings and guidelines to the public on how to identify and avoid these fake e-challan messages.

How Does the Fake e-Challan Scam Work

The scam initiates when a motorist receives an SMS or email message that typically informs them of a traffic violation attributed to their vehicle. These fake notices include a certain amount for the violation fine and a link, conspicuously cloaked to appear as a legitimate payment page. When this link is accessed, and the penalty amount is paid, the money is moved directly into the fraudster’s account.

Impact of Fake e-Challan Scams

The inception of fake e-challan scams has raised critical concerns about financial losses and the credibility of the genuine e-challan system. Not only are innocent drivers losing money, but these fraudulent activities have led to skepticism among motorists about the e-challan system as a whole, undermining its utility and purpose.

Ways to Identify Fake e-Challans

Identifying these scams involves scrutinizing the received messages for inconsistency or suspicious elements. It could be an unfamiliar sender, an unrecognizable vehicle registration number, an odd-looking payment link, or more. Further, it is essential to crosscheck the genuineness of the challan from the official government sources. All official e-challans are documented in government records, which can be accessed digitally for verification.

Fake e-Challan Scam

Here are the things you can do after receiving a fake e-challan in traffic:

Check the authenticity of the e-challan

The first thing you should do is to check the authenticity of the e-challan. You can do this by verifying the details of the challan, such as the vehicle registration number, the amount of the fine, and the violation code, with the traffic police department. You can also contact the traffic police department to inquire about the challan.

Do not pay the fine

If you are sure that the e-challan is fake, do not pay the fine. Paying a fake challan will only encourage the scammers.

File a complaint with the traffic police department

Once you have verified that the e-challan is fake, you should file a complaint with the traffic police department. You can do this by visiting the nearest traffic police station or by submitting an online complaint.

Take legal action

If the traffic police department does not take action against the scammers, you can take legal action. You can file a complaint with the cybercrime police or you can approach the court.

Protecting Yourself from Fake e-Challan Scams

Preventing oneself from falling prey to these scams requires a multi-layered approach. Along with identifying the possible red flags, adopting safe online practices like avoiding clicking links from unfamiliar sources, publicizing personal information, and installing efficient cyber-security software can be instrumental in safeguarding oneself. Moreover, creating awareness amongst fellow drivers and reporting any suspicious e-challan-related activity to the concerned authorities can play a crucial role in curbing such scams.

Here are some tips to avoid falling victim to an e-challan scam:

  • Only pay fines through official channels, such as the traffic police department’s website or app.
  • Do not click on any links in the e-challan.
  • Do not share your personal or financial information in the e-challan.
  • Be wary of e-challans that are sent to you unsolicited.
  • If you have any doubts about the authenticity of an e-challan, you can always contact the traffic police department for clarification.

Spotting the Fake e-Challan

Ever heard the saying, “Looks can be deceiving?” Well, it couldn’t be more apt here. Here’s how you can spot a fake e-Challan:

  1. Check for Specific Details: Genuine Challans always contain specific information like vehicle number, date, time, and location of the violation.
  2. Rigorous Grammar and Spelling Check: Scammers often make glaring typos and formatting errors— a surefire hack to spotting them.
  3. Verify from Official Sources: Reach out to the traffic department or check your Challan status online on the official government portal.

According to the police, a genuine e-challan message will have complete details of the vehicle, the owner and the violation, along with a photograph of the offence. The message will also have a link that ends with “”, such as “”.

A fake e-challan message, on the other hand, will have a random challan number and a link that does not have “”, such as “”. The fake link will redirect the user to a site that mimics the government website, and ask for bank or card details for payment. Once the user enters these details, the fraudsters can access their account and siphon off their money.

How to Avoid Falling Victim?

The question you’ve been waiting for: how to avoid this scam? It’s relatively straightforward:

  • Avoid clicking links from unverified sources.
  • Regularly check your vehicle status on the official government portal.
  • Always cross-check before making any payment.
  • If you receive a fake e-challan, you should not pay the fine. You should also report the scam to the traffic police department. Here are the contact details of the traffic police departments in some major Indian cities:
  •  Delhi: +91 11 2341 0100
  • Chennai: +91 44 2558 1818
  • Kolkata: +91 33 2223 2323
  • Bengaluru: +91 80 2222 1111
  • Mumbai: +91 22 2410 2000

Final Thoughts

Despite the convenience and efficiency brought about by the digitalization of traffic penalty systems with e-challans, the emergence of fake e-challan scams has cast a shadow on its credibility. As responsible netizens, it’s incumbent upon us to stay aware and safeguard our cyber boundaries. So next time you receive an e-Challan, remember to give it a second thought. After all, better safe than sorry, right?

Remember: Stay ahead. Be aware. Be safe. Don’t fall prey to the Fake e-Challan Scam.

And always remember to ask: Is this e-Challan real or fake? Make verification your new mantra.

Now that the Fake e-Challan Scam is exposed, you’re more informed and, critically, more secure in the virtual world. Digital literacy is the weapon in our arsenal that can thwart cyber-criminals plans, preserving the integrity and value of innovations like the e-challan system.

Read more Cyber security blogs here.

David Scott
David Scott
Digital Marketing Specialist .


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