The efficiency of software determines the speed of data processing, the quality of interaction with customers and the efficiency of all business processes. That is why it is important not only to create a high-quality software solution, but also to ensure its reliable and efficient maintenance. SSA Group software maintenance company of professionals offers a comprehensive software support service that covers all aspects of successful operation.
What SSA Group Software Support Service Offers
Software support is a set of services that covers many aspects.
- Monitoring and administration. Ensuring the stability of software operation by monitoring system states, tracking its performance and preventing possible failures.
- Security audit and control. Data protection is one of the priorities in any company. SSA Group conducts regular security audits and recommends measures to improve data protection.
- Database maintenance and administration. Database optimization, updating and administration to ensure quick access to the right data.
- Quality assurance and bug fixing. Continuous software quality assurance with quick fixes for detected issues as part of our application maintenance service.
- UI/UX recommendations and updates. Improving user interface usability and functionality according to the latest trends and user feedback as part of mobile and desktop app maintenance service.
- IT consulting. Qualified consultations and expert opinions at all stages of the software life cycle to optimize its use and expand its functionality.
Legacy Software Support
One of the key features of SSA Group’s software maintenance service is the ability to provide legacy software maintenance for instances no longer supported by its original developers. This is especially relevant for companies using specialized or unique solutions that are critical to their business processes. SSA Group team takes on the task of maintaining the operability of such systems, making necessary modifications and updates, as well as improving security and integration with modern technologies. This allows companies to extend the lifecycle of existing IT solutions, minimize risks and avoid significant costs of new software development.
How it works
SSA Group offers an IT support service that is organized on a fixed monthly fee model. This approach greatly simplifies budget planning for clients, as they know exactly how much they will spend on IT support each month, eliminating possible unexpected expenses.
Once a client signs up for the service, they have access to a wide range of professional IT specialists from SSA Group. This team is similar to having an in-house IT department, but without the need to deal with recruitment and human resource management. Professionals may have different competencies, allowing them to effectively address a wide range of tasks, from software development to information security and infrastructure support.
To optimize the process and improve coordination of work, clients are assigned a project manager. This specialist plays a key role in project management: he/she ensures communication between the client and the team of specialists, controls deadlines and handles all client requests. The project manager also assists in resolving emerging issues and adapting support processes to meet the changing needs of the client’s business.
What Our Customers Receive
Cooperation with SSA Group has a number of undeniable advantages.
- SSA Group team includes specialists in various technological areas, which allow it to provide a full range of support services.
- Saving resources. There is no need to maintain your own staff of IT specialists, which significantly reduces costs.
- Empowerment. Support spans multiple platforms, including web, desktop, mobile and cloud solutions.
- Reliability and security. Continuous monitoring and regular updates guarantee the safety and relevance of software solutions.
By choosing SSA Group as your software maintenance company, your company will receive not just technical assistance, but a real strategic resource. Not only do we solve problems, but we significantly improve the efficiency of your IT systems. This transformation allows your business to not just keep pace, but to stay ahead of the competition on the dynamically changing path of digitalization. With SSA Group you will not only eliminate current technical challenges but also ensure the sustainable development of your IT infrastructure!
