Visitors’ feedback can help businesses grow and adapt to the ever-changing e-commerce landscape. Collecting it, however, often proves to be hard – users must be nudged to give any kind of comment or review. Magento 2 custom form extension from Mirasvit was created to help you with this task. Let’s see how to configure this module.
Mirasvit’s Forms Configuration
Once you installed Mirasvit’s Custom Forms extension, you may find all existing forms if you click “Content” in the left menu bar. Then go through “Form Builder – Forms”. This will open a menu where you can add, edit, and delete forms. By default, it has a few pre-made templates that you may use or edit to your liking. The grid contains useful info about forms, like IDs, statuses, and answers. You can manipulate chosen form by clicking on “Select” in an “Action” column.
Editing page
Clicking on any existing form or the “Add Form” button will open an editing page. In the “General Information” section, you must enter basic info about this form: its name, what store view and customer group it belongs to, and whether it is active or not. Admins can also write an internal note that is visible only in the backend. You may also decide if answers to this form should convert into a help ticket.
Below lies Form Builder. Through it, you may edit or create the contents of the form. Panel on the right allows you to add new elements to the page. Those elements can be moved with the cursor once they are placed.
The “Success Actions” section lets admins decide what will happen when users finish this form. You may send them to a different URL and also display a certain message after they are done.
Next, you have the “Notification” section. It is used when chosen form cannot be properly displayed. Instead, you can create a message using page builder to explain users what happened.
Finally, the “Field Map” section lets you set up emails to users with their form data. In the “Email Configuration” menu, you can set up email notifications to admins if certain conditions are met.
Display Forms on the Frontend
Let’s say that you have a custom call-back form and want to place it on the 404 page so users may contact you if they find a broken page. Then, go to the “Content – Elements – Pages” menu. There, choose a needed page and open the Content Editor. You need to insert a widget, in “Widget Type” pick the Form Builder option, then write appropriate Form Code for the call-back form. Now, a call-back form will appear on the needed page!
Answers and Statuses
In “Content – Form Builder” menu, click “Answers”, to see all forms users filled out. Grid displays info about forms: IDs, templates used, store view, status, and answer creation date. Admins may edit information about forms and delete or print it by clicking “Select” in “Actions” column.
You can also create custom statuses besides standard “Pending” and “Processed” ones. To do so, go to “Content – Form Builder”, then click “Statuses”. The simple editor allows you to name status and give it a certain color from a pre-determined range.
Summary
As you may see, the Magento 2 Custom Form Builder from Mirasvit offers simple yet flexible configuration options. UI is easy to navigate and understand. Form Builder lets you create eye-catching forms without any programming skills. Notes, custom statuses, and notifications help organize backend processes.
