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HomeTrendingOptimum Mobile in US: 10 Service Details in 2024

Optimum Mobile in US: 10 Service Details in 2024

Hi Readers!  Optimum Mobile is a mobile service provider that offers affordable plans, unlimited data, and access to 5G networks. If you are looking for a new phone plan or want to switch from your current carrier, here are 10 service details you need to know about Optimum Mobile.

5 Data and Internet Service Details about Optimum Mobile

  1. Optimum Mobile is an MVNO that uses AT&T and T-Mobile networks. MVNO stands for Mobile Virtual Network Operator, meaning Optimum Mobile does not own its network but instead rents space from other carriers. This allows Altice or Optimum Mobile to offer lower prices and more flexibility than traditional carriers.
  2. Optimum Mobile offers three plans: Unlimited, Unlimited Plus, and Unlimited Pro. All plans of this mobile include unlimited talk, text, and data, as well as mobile hotspots, Wi-Fi calling, and international roaming. Unlimited Plus gives you 50 GB of high-speed data and HD video streaming, while Unlimited Pro gives you 100 GB of high-speed data and 4K video streaming.
  3. Optimum Mobile supports 5G devices and networks. Altice Mobile leverages T-Mobile’s 5G network, the largest in America, and covers more than 300 million people. You can enjoy 5G service with any compatible device on any Optimum Mobile plan.
  4. Altice or Optimum Mobile lets you bring your phone or buy a new one. If you have an unlocked phone that works with AT&T or T-Mobile networks, you can order a SIM card from Optimum Mobile and activate it online if you want to buy a new phone. There is an option to choose from a wide range of models, including the iPhone 14, Samsung Galaxy S22, and Google Pixel 6a. You can also finance your phone with monthly payments and no interest.
  5. The Mobile Service in the US has a simple and transparent billing system. You can manage your account online or through the MyMobile app, where you can view your bill, make payments, change your plan, and more. There is also an option to enroll in AutoPay and save $5 per line monthly. No hidden fees or contracts with Optimum Mobile exist so you can cancel anytime without penalties.

5 Service Details about Optimum Mobile

  1. Optimum Mobile offers discounts for existing Optimum customers and multiple lines. If you already have Optimum internet, TV, or phone service at home, you can save up to $20 per line per month on your mobile plan. The more services and lines you have with Optimum, the more you save.
  2. Optimum Mobile provides free international roaming in over 35 countries. You can use your phone abroad without worrying about extra charges or switching SIM cards. Users can make unlimited calls along with texts to the US and within the destination country and use your data allowance at no additional cost. Some countries where you can roam for free include Canada, Mexico, the UK, France, Germany, Spain, Italy, Japan, China, and Australia.
  3. The Mobile service has a dedicated customer support team available 24/7. You can contact them by phone, chat, email, or social media for any questions or issues with your service. You can also visit one of the Optimum stores or kiosks near you for in-person assistance.
  4. Optimum Mobile has a generous return policy and warranty program. If you are unsatisfied with your service or device, you can return it within 14 days of purchase for a full refund or exchange. You can also get a free replacement for your device if it malfunctions within one year of purchase due to a manufacturer defect.
  5. Altice Mobile is constantly improving its service and features to meet customer needs and expectations. Optimum Mobile plans to launch new services such as eSIM support, family controls, cloud backup, device protection, and more. You can also expect more device options, plan enhancements, network upgrades, and special offers from them in future.

Also Read:

Optimum mobile Coverage Map

Optimum Mobile is a wireless network provider that offers nationwide coverage in the United States. The coverage map shows the areas where Optimum Mobile has service, as well as the signal strength and network type (4G LTE or 5G) in each location. You can use the coverage map to check if Optimum Mobile is available in your area or to plan your travel and roaming options. The coverage map is updated regularly based on the latest network data and customer feedback. To view the coverage map, visit the Altice Mobile website and enter your zip code or address. You can also zoom in and out or drag the map to see different regions. The coverage map is for informational purposes only and does not guarantee service availability or quality.

Optimum Mobile Reviews

Reviews for Pricing

Optimum, the popular Mobile service, is a cell phone service provider that operates in New York, New Jersey, and Connecticut. It uses T-Mobile’s network to offer nationwide 5G coverage and various data plans. Optimum Mobile’s pricing depends on whether you are an existing Optimum Internet or TV customer or not. If you are, you can get discounts on their plans, especially if you bundle them with your other services. If you are not, you will pay more for the same plans.

Optimum Mobile has four plans to choose from 1 GB, 3 GB, Unlimited, and Unlimited Max.

  • The 1 GB and 3 GB plans cost $14 and $22 per month respectively, regardless of your existing Optimum subscription status. These plans are suitable for light users who mainly use Wi-Fi for their internet needs.
  • The Unlimited and Unlimited Max plans cost $45 and $55 per month, respectively, for existing Optimum customers, and $65 and $75 per month, respectively, for non-customers. These plans are ideal for heavy users who want more data and hotspot capabilities.
  • The Unlimited plan gives you 20 GB of high-speed data, and the Unlimited Max plan gives you 50 GB of high-speed data. After you reach your data limit, your speed will be reduced to 512 Kbps.

Optimum Mobile’s pricing is not very competitive compared to other MVNOs that use T-Mobile’s network, such as Mint Mobile or Metro by T-Mobile. However, if you are already an Optimum customer and want to bundle your services, you may find some value in their plans.

Reviews  for Data speeds (upload and download)

Optimum Mobile is a wireless service provider that offers unlimited talk, text, and data plans for a low monthly fee. One of the features that Altice Mobile claims to have is fast and reliable data speeds, both for uploading and downloading.

Reviews for Perks and Promotional deals

If you are looking for a mobile phone plan that offers perks and promotional deals, you might want to consider Optimum Mobile. The Altice Mobile also has some attractive perks and promotional deals for its customers, such as:

  • Free international calling to over 80 countries, including Canada, Mexico, China, and India.
  • Free access to over 2 million Wi-Fi hotspots across the US.
  • Free streaming of select TV shows and movies from Optimum’s On Demand library.
  • Free device protection plan that covers accidental damage, theft, and loss.
  • Free SIM card and activation fee.
  • Discounts on select devices and accessories.

Reviews for Network Coverage

Network coverage is one of the most important factors to consider when choosing a mobile service provider. Optimum Mobile claims to offer reliable and fast network coverage across the US, using a combination of its own network and partner networks. But how does Optimum Mobile compare to other providers in terms of network coverage?

According to the latest data from RootMetrics, a company that measures mobile network performance, Optimum Mobile ranked fourth among the major US carriers in the second half of 2022, with an overall score of 91.6 out of 100. This score reflects the availability, speed, reliability, and quality of Optimum Mobile’s network across the country. Altice Mobile performed well in most categories, especially in data performance and call performance, where it scored 93.4 and 94.1, respectively. However, it lagged behind in text performance, where it scored 87.3.

Optimum Mobile’s network coverage varies by region and location. In some areas, such as New York City, Chicago, and Los Angeles, Optimum Mobile offers excellent coverage and fast speeds, thanks to its own network and its partnership with Verizon Wireless. In other areas, such as rural or remote locations, Optimum Mobile relies on other partner networks, such as Sprint or T-Mobile, which may have lower quality or less coverage.

Reviews for Customer Service

This Mobile service is a wireless service provider that offers unlimited talk, text, and data plans for a low monthly fee. The company claims to have reliable network coverage and fast speeds, as well as no contracts, hidden fees, or credit checks. However, some customers have reported issues with the customer service of Optimum Mobile, such as long wait times, rude representatives, lack of communication and resolution, and difficulty in canceling or switching plans.

How is Altice Mobile related to Optimum Mobile?

Optimum Mobile is a nationwide mobile service provider that offers affordable phone plans with enormous carrier benefits. It was formerly known as Altice Mobile, and it is owned by Altice USA, one of the most extensive broadband communications and video services providers in the United States. Altice USA rebranded its mobile service on July 25, 2021, as the first step in its plan to align its brands under one national Optimum brand. This Mobile Service is available to Altice’s Optimum customers across the New York tri-state area and its Suddenlink customers across the West and mid-Atlantic states, as well as to non-customers who live in or near the Company’s 21-state footprint. The popular Mobile service uses its network infrastructure, which includes over 2.5 million WiFi hotspots, as well as the networks of AT&T and T-Mobile through a network-sharing agreement.

Optimum Mobile offers four phone plans: 1 GB, 3 GB, Unlimited, and Unlimited Max, with prices ranging from $14 to $45 per month. Customers can choose to keep their phone or buy a new one from its selection of devices.

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David Scott
David Scott
Digital Marketing Specialist .
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