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10 Best CRM Tools for Startups in 2023

Businesses can establish and maintain relationships with their clients with the help of a CRM. A good CRM (Customer Relationship Management) software helps to cultivate client relationships, create a strong brand for your business, automate routine tasks for increased productivity, etc.

It might take a lot of effort and money to find the ideal CRM for your business needs. Therefore, the best course of action is to begin by searching for CRM software suppliers that offer the appropriate services specially designed for your business. For this, we have compiled the top 10 CRM software solutions for startups that would be highly in demand in the year 2023.

Let’s take a look!

Close CRM is a cloud-based and simple-to-use software solution. It comes along with a ton of features that enable sellers to close more deals than ever before. It helps businesses to analyze KPIs and workflows, onboard new teams within minutes, and eventually grow their revenue. Moreover, it also helps you fire up the sales engine with modules like reporting, smart views, call coaching, etc.

  • HubSpot:

Hubspot is one of the most well-known CRM software in the marketing and sales communities. Some of the most important features that HubSpot offers include sales automation, email tracking, workflow management, email marketing, etc. It also offers more than 800 native integrations.

  • Salesmate:

Salesmate is a robust CRM solution that effectively manages various facets of customer relationship management. 

Through this marketing automation tool, online retail stores can streamline customer interaction tasks and leverage the platform’s advanced data handling capabilities.

One of the key advantages of Salesmate is its seamless integration with store operations, guaranteeing comprehensive visibility for management into customer backgrounds and their engagement with the business.
Salesmate natively integrates with BigCommerce allowing you to send personalized campaigns (email and text) without any hiccups.

  • Salesforce:

Salesforce CRM is one of the most used cloud-based CRM software, offering innovative solutions that can be utilized effectively for all business requirements. Firms, from large enterprises to small start-ups use this software. Being cloud-based, scalable, and user-friendly, it offers a framework for upgrades with great customization capabilities. Salesforce CRM offers quick and clean deployment and helps in managing customer relations effectively.

  • Zoho CRM:

Zoho delivers a user-friendly experience along with connectivity for phone, email, social media, and live chat. Integrations with additional Zoho apps are also available under their free plan. Zoho CRM also offers 60 pre-made reports that help you get detailed insights about your business.

  • Pipedrive:

Pipedrive has been designed to particularly focus on sales. This solution makes collaboration and automation in the sales pipeline possible. The CRM comes with the drag-and-drop feature that helps businesses to update their pipelines and see their full sales funnel from beginning to end.

  • Salesflare:

Salesflare is a comprehensive CRM solution for new & small enterprises. It helps to gather customer information from business databases, social media, etc. Apart from that, Salesflare offers a smart and simple-to-use platform that allows you to have complete control over your sales. The CRM can be accessed from your email inbox’s sidebar, as well as on desktop and mobile devices. Moreover, it can also be coupled with more than 400 productivity tools, like Trello, Mailchimp, and others.

  • Agile CRM:

Agile CRM is free for up to 10 users. It comes with some essential features like appointment scheduling, lead scoring, contact management, real-time alerts, reporting, social monitoring, etc. Salespeople can create multiple deal trackers, set milestones, trigger automatic follow-ups, and analyze real-time metrics using Agile.

  • Freshsales:

Freshsales is an all-inclusive sales CRM solution that helps you streamline your sales operations. It enables you to monitor a customer’s complete lifecycle, from the time they first visit your website to the moment they make a purchase. Additionally, Freshsales with its AI ability, enables you to have a 360-degree view of all your active deals and emphasizes those that require your immediate attention. Additionally, it offers you some quantifiable measures that accurately notify you of your business’s sales performance.

  • Keap:

Keap CRM, formerly known as Infusionsoft, provides a platform for the automation of sales and marketing. It has been designed to help established companies to increase their online sales by optimizing their sales pipeline. This platform includes features for advanced automation, secure payments, and e-commerce like contact management, sales pipeline, SMS/email marketing, automation, and more.

  • ClickUp:

ClickUp is a fully featured CRM solution for scheduling, monitoring, and managing all kinds of work. Using this platform, you can immediately generate automated reports and import your data easily from other formats. The platform is appropriate for freelancers and companies of any size and different teams including IT, Sales, HR, and Marketing among others. If you’re looking for similar tool like ClickUp, check this ClickUp alternative.

Final Take:

Customer Relationship Management (CRM) software enables small firms to manage their sales operations, monitor their customer data, and successfully anticipate sales all from a single, practical tool. It offers a stronger and more positive client/customer relationship. It promotes enhanced cross-functionality and hence fosters teamwork. CRM increases worker satisfaction while providing clients with more efficiency, and reducing costs and manual labor.

IEMLabs is an ISO 27001:2013 and ISO 9001:2015 certified company, we are also a proud member of EC Council, NASSCOM, Data Security Council of India (DSCI), Indian Chamber of Commerce (ICC), U.S. Chamber of Commerce, and Confederation of Indian Industry (CII). The company was established in 2016 with a vision in mind to provide Cyber Security to the digital world and make them Hack Proof. The question is why are we suddenly talking about Cyber Security and all this stuff? With the development of technology, more and more companies are shifting their business to Digital World which is resulting in the increase in Cyber Crimes.


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